9550 S Eastern Ave, Suite 253

Badass Tax Guys

Fulfillment Policy

Welcome to Badass Tax Guys! Our commitment is to provide unparalleled tax preparation services that meet your specific needs with efficiency, accuracy, and badassery. Our fulfillment policy outlines how we deliver our services to you, ensuring your complete satisfaction from start to finish.

Service Delivery Timeline: Once you’ve engaged with our services, we’ll provide you with an estimated timeline for the completion of your tax preparation, typically ranging from 3 to 5 business days, depending on the complexity of your tax situation. We strive to meet these timelines consistently, ensuring that your taxes are prepared well before any deadlines.

Communication and Updates: We believe in keeping you informed. Throughout the tax preparation process, you’ll receive updates regarding the status of your filing. Our team is always available for any questions or concerns you might have, ensuring a transparent and collaborative relationship.

Confidentiality and Security: Protecting your personal and financial information is our top priority. All documents and sensitive information are handled with the utmost confidentiality and secured through industry-standard practices to ensure your peace of mind.

Accuracy Guarantee: Our team of tax professionals works diligently to ensure the accuracy of your tax returns. However, should there be any issues with the IRS related to errors on our part, Badass Tax Guys will assist in resolving these at no additional cost to you, including penalty and interest charges, where applicable.

Revision Policy: Should you need any changes to your tax return due to new or omitted information, we offer a revision service within 30 days of the original submission at no extra charge. We’re here to ensure your tax return accurately reflects your financial situation.

Refund Policy: While we cannot guarantee refunds from the IRS, we commit to leveraging our expertise to maximize your entitlements within the bounds of the law. Should you be dissatisfied with our service, please contact us within 7 days of service completion to discuss how we can make it right.

Cancellation Policy: We understand that plans can change. If you need to cancel our services, please notify us at least 24 hours before your scheduled appointment for a full refund. Cancellations made within 24 hours of the appointment may be subject to a cancellation fee.

Feedback and Continuous Improvement: Your feedback is vital to us. We encourage you to share your experience so we can continue to improve our services. Our goal is to exceed your expectations and maintain our reputation as the Badass Tax Guys you rely on.

Thank you for choosing Badass Tax Guys for your tax preparation needs. We’re dedicated to providing you with a hassle-free, accurate, and efficient service that makes tax season a breeze.